Wednesday, May 6, 2009

HOPE FOR SOUTH AFRICA

I have decided that today will be the day that I will go to Telkom to change the company name on our invoices and ensure that our VAT number appear on the invoice.
When I arrived there, there were only two chairs in the waiting line. I was standing and dancing very faintly because I cannot stand for long periods at a time with my back. There were a black couple sitting in the chairs and I saw that the woman said something to her husband. The next moment, the husband got up from his chair and offered it to me. I was without words. I could not believe it and could not stop thanking him and his wife. If they just knew what a big favour they showed me, because at that stage my back already started to ache. I sat next to the woman and all I could say was thank you (I repeated myself over and over again).
The next surprise was when the lady from Telkom came to my chair to offer her help. Out of three people, she was the only one doing that. I am definitely going to tell Telkom that they have a piece of gold in her. Clients came in, and some of them refused to go to the other two. They waited for her to finish. She really have fantastic interpersonal relationships with her clients.
Unfortunately, they went onto a new programme, and she was not able to help me. In fact, all the ladies working there tried to help, but they will definitely need a lot more training.
I want to thank all the people who helped me today, and the ones who made my day a special day.
Tomorrow, I will have a better and longer posting. I must go and pick up my child at college. Have a wonderful evening and day.

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